Terms of service

OVERVIEW

Welcome to Dilse.Shop. The terms “we”, “us” and “our” refer to Dilse.Shop. Dilse.Shop operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Dilse.Shop is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide to us is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, colors, images, product appearance, or other visual elements may differ from how they appear on your screen due to the type of device you use and your device settings.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be exactly the same as depicted on our website.

All product descriptions, specifications, pricing, and availability are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit quantities of products offered to any person, geographic region, or jurisdiction.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase the selected products. Dilse.Shop reserves the right to accept or decline your order for any reason at its discretion.

Your order is not accepted until Dilse.Shop confirms acceptance. We may require receipt and processing of your payment before an order is accepted.

Please review your order carefully before submitting it, as we may be unable to accommodate cancellation requests after an order has been accepted or processed.

If we do not accept, modify, or cancel an order, we will attempt to notify you using the email address, billing address, and/or phone number provided at the time of purchase.

Your purchases are subject to return or exchange solely in accordance with our applicable Refund and Return Policy.

You represent and warrant that your purchases are for your personal or household use and are not being purchased for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, offers, and promotions are subject to change without notice. The price charged for a product will be the price displayed at the time the order is placed and will be reflected in your order confirmation.

Unless expressly stated otherwise, applicable taxes, shipping, handling, customs, or other charges may apply as displayed at checkout.

Prices displayed on our website may differ from prices offered by third-party sellers or other stores.

We may offer promotional discounts or special offers from time to time. Such promotions may be subject to separate terms and conditions. In the event of a conflict between promotional terms and these Terms of Service, the specific promotional terms will govern.

You agree to provide current, complete, and accurate purchase, payment, billing, shipping, and account information for all purchases made through our store.

You agree to promptly update your information, including your email address, phone number, and payment details, so that we can complete your transactions and contact you when necessary.

You represent and warrant that the payment information you provide is accurate, that you are authorized to use the selected payment method, and that you will pay all applicable charges associated with your purchase.

SECTION 5 - SHIPPING AND DELIVERY

We make reasonable efforts to process and dispatch orders promptly. However, all delivery times are estimates only and are not guaranteed.

Dilse.Shop is not responsible for delays caused by shipping carriers, weather conditions, public holidays, incorrect or incomplete shipping information, operational disruptions, or other circumstances beyond our reasonable control.

Once an order has been handed over to the applicable shipping or courier partner, delivery is subject to the carrier's terms, processes, and timelines.

For more information, please refer to our Shipping Policy.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to our trademarks, brand name, text, displays, images, graphics, product reviews, videos, audio, website design, product content, and the selection and arrangement thereof, are owned by Dilse.Shop, its affiliates, partners, or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Nothing in these Terms grants you any license or other rights under any patent, trademark, copyright, or other intellectual property belonging to Dilse.Shop, Shopify, or any third party, except as expressly provided herein.

All rights not expressly granted under these Terms are reserved by Dilse.Shop.

The Dilse.Shop name, logo, product names, designs, slogans, and other brand elements are trademarks or intellectual property of Dilse.Shop or their respective owners. You may not use them without prior written permission.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools, applications, payment services, shipping services, analytics tools, or other technologies as part of the Services.

We do not necessarily monitor or control these third-party tools and provide access to them on an “as is” and “as available” basis.

Your use of optional third-party tools is at your own risk and discretion. You should review and understand the terms and policies applicable to such third-party services.

We may introduce new features, services, tools, or resources through the website in the future. Such additions will also be considered part of the Services and will be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain materials, advertisements, integrations, or hyperlinks to websites operated by third parties.

We are not responsible for examining or evaluating the content, accuracy, security, or practices of third-party websites or services.

If you choose to access third-party websites or services through links provided on our website, you do so at your own risk.

We are not responsible for any loss, damage, or other consequences arising from your access to or use of third-party websites, products, services, or content.

Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the relevant third-party provider.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Dilse.Shop is powered by Shopify, which enables us to provide our online store and related Services.

However, purchases and sales made through our store are transactions directly between you and Dilse.Shop.

By using our Services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and Dilse.Shop, including any loss, damage, or issue arising from products purchased through our store, to the extent permitted by applicable law.

SECTION 10 - PRIVACY POLICY

All personal information collected through our Services is subject to our Privacy Policy.

By using our Services, you acknowledge that you have reviewed the applicable privacy policies.

Because our store is hosted by Shopify, Shopify may collect and process certain personal information relating to your access to and use of our Services in accordance with its own policies and applicable law.

Information submitted through our Services may be processed or shared with Shopify and relevant third-party service providers as necessary to provide payment, shipping, customer support, analytics, security, and other services.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, photographs, or other content (“Feedback”), you grant Dilse.Shop a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback for purposes including operating, improving, evaluating, and promoting our Services, subject to applicable law.

You represent and warrant that:

  1. You own or have all necessary rights to the Feedback you submit.

  2. Your Feedback does not violate the rights of any third party.

  3. Your Feedback complies with these Terms and applicable laws.

We are not obligated to maintain Feedback in confidence, compensate you for Feedback, or respond to Feedback.

We may monitor, edit, restrict, or remove Feedback that we determine, in our discretion, to be unlawful, offensive, defamatory, obscene, threatening, misleading, infringing, or otherwise objectionable.

You may not submit Feedback containing viruses, malware, false information, impersonation, or content that violates another person's rights.

You are solely responsible for the Feedback you submit and its accuracy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, availability, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and to update or change information at any time without prior notice.

We may also cancel or modify orders if information is found to be inaccurate, including after an order has been submitted.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes.

You may not use the Services:

  • For any unlawful, fraudulent, malicious, or unauthorized purpose.

  • To violate applicable laws, regulations, or ordinances.

  • To infringe or violate our intellectual property rights or those of others.

  • To harass, abuse, threaten, defame, or harm any person.

  • To transmit false, misleading, or fraudulent information.

  • To impersonate another person or entity.

  • To distribute spam, phishing messages, or unauthorized promotional content.

  • To introduce viruses, malware, or other harmful code.

  • To reproduce, copy, resell, or exploit any portion of the Services without authorization.

  • To collect or track personal information of others without authorization.

  • To scrape, crawl, spider, or otherwise extract website content or data without our permission.

  • To interfere with or circumvent the security features of the Services or website.

We reserve the right to suspend, restrict, or terminate access to the Services if we reasonably believe that these Terms have been violated.

SECTION 14 - TERMINATION

We may suspend or terminate your access to the Services, or any part thereof, at our discretion where permitted by applicable law, including if you violate these Terms.

You remain responsible for any amounts due up to and including the date of termination.

Any provisions that by their nature should survive termination, including provisions relating to intellectual property, feedback, disclaimers, limitation of liability, indemnification, governing law, and privacy, will continue to apply after termination.

SECTION 15 - DISCLAIMER OF WARRANTIES

The information presented through our Services is provided for general informational purposes. We do not guarantee that such information is accurate, complete, or current.

Your reliance on information provided through our Services is at your own risk.

To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided on an “as is” and “as available” basis, without warranties or conditions of any kind, whether express or implied, except where expressly stated by Dilse.Shop.

We do not guarantee that the Services will always be uninterrupted, timely, secure, or error-free.

Nothing in these Terms excludes or limits any warranty, right, or protection that cannot lawfully be excluded or limited under applicable law.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Dilse.Shop, its partners, directors, officers, employees, affiliates, agents, contractors, service providers, and licensors shall not be liable for indirect, incidental, special, punitive, or consequential damages, including loss of profits, revenue, savings, data, or business opportunities arising from your use of the Services or products purchased through the Services.

This limitation applies to the fullest extent permitted by applicable law and does not exclude liability that cannot legally be excluded or limited.

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Dilse.Shop, its affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims, losses, damages, liabilities, and reasonable expenses arising from:

  1. Your breach of these Terms of Service.

  2. Your violation of applicable law or the rights of a third party.

  3. Your misuse of or unauthorized access to the Services.

We reserve the right to control the defense and settlement of any claim for which indemnification is applicable, subject to applicable law.

SECTION 18 - SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law, and the remaining provisions will continue in full force and effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms will not constitute a waiver of that right or provision.

These Terms of Service, together with our Privacy Policy, Shipping Policy, Refund Policy, and other policies referenced herein, constitute the entire agreement between you and Dilse.Shop regarding your use of the Services and supersede prior agreements or communications relating to the same subject matter.

Any ambiguities in the interpretation of these Terms will be interpreted in accordance with applicable law.

SECTION 20 - ASSIGNMENT

You may not transfer, delegate, or assign these Terms or any of your rights or obligations under them without our prior written consent.

Dilse.Shop may assign or transfer its rights and obligations under these Terms where permitted by applicable law.

SECTION 21 - GOVERNING LAW

These Terms of Service and any separate agreements through which we provide Services shall be governed by and construed in accordance with the applicable laws of India.

Any disputes arising in connection with these Terms shall be subject to the jurisdiction of the competent courts having jurisdiction over Dilse.Shop's registered or principal place of business, subject to applicable law.

SECTION 22 - HEADINGS

The headings used in these Terms are included for convenience only and do not limit or otherwise affect the meaning or interpretation of any provision.

SECTION 23 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service at any time on this page.

We reserve the right to update, modify, or replace any part of these Terms by posting the revised version on our website.

It is your responsibility to review these Terms periodically for changes.

Where required by applicable law, we will provide notice of material changes. Your continued use of or access to the Services after revised Terms are posted constitutes acceptance of the changes.

SECTION 24 - CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

Dilse.Shop
Email: support@dilse.shop
ITPB, Whitefield, 560066 Bengaluru Karnataka, India